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trust & safety

Report abuse

Something hosted on Nubo breaking the rules? Tell us. This portal routes reports of content or activity that violates our Acceptable Use Policy straight to our trust & safety team.

File a report

what to report

If it harms people or systems, send it our way.

  • phishing

    Phishing & malware

    Pages built to steal credentials or payment details, or anything serving malware.

  • spam

    Spam & unsolicited messaging

    Bulk or unsolicited mail and messages sent from apps running on Nubo.

  • network

    Network abuse

    Denial-of-service traffic, port scanning, or attempts to break into other systems.

  • fraud

    Fraud & impersonation

    Scams, fake storefronts, or sites impersonating a person, brand, or service.

  • copyright

    Copyright & trademark

    Content that infringes your intellectual property, including DMCA notices.

  • csam

    Child safety

    Child sexual abuse material is removed on sight and reported to the authorities.

send a report

Tell us what you found.

This composes a message to [email protected] in your email client. If a mail client doesn't open, use "Copy report" and send the details to [email protected].

what to include

  • · The exact URL or domain, and an IP address if you have one.
  • · What the content or activity is doing and why it's abusive.
  • · When you saw it, with timestamps and a timezone where relevant.
  • · Evidence: links, log excerpts, email headers, or screenshots.
  • · A contact email so we can confirm receipt and follow up.

what happens next

  1. 1 We acknowledge reports and triage by severity and risk of harm.
  2. 2 We investigate, and may remove, disable, or restrict the offending content or workload.
  3. 3 We may suspend or terminate accounts and notify law enforcement where appropriate.
  4. 4 We follow up with the contact you provide where a response is warranted.

other channels

Reporting something more specific?

  • Copyright (DMCA)

    Send a takedown notice with the rights you hold, the infringing URL, and a good-faith statement.

    [email protected]

  • Security vulnerabilities

    Found a flaw in Nubo itself? Report it privately so we can fix it before disclosure.

    Security policy

  • Law enforcement

    Legal process and emergency disclosure requests from law enforcement and government agencies.

    [email protected]

Reporting in good faith doesn't put your own account at risk. For the full list of what's prohibited, read our Acceptable Use Policy and Terms of Service.